Shipping & Returns

Last updated October 24, 2026

Shipping

Orders paid before 2pm ET on a business day ship the same day with tracking. Most domestic orders arrive in 2–4 business days. We currently ship within the United States only.

  • Flat $5.99 shipping on one-time orders.
  • Free shipping on orders of $50.00 or more.
  • Free shipping on every Subscribe & Save delivery.
Discreet mailer with a Batch carton and vials (demonstration packaging)

Labels, packaging and product images shown are for demonstration purposes only. Actual labels and packaging may differ.

Subscriptions

Subscribe & Save orders repeat on the interval you choose. To skip, pause, change, or cancel, email support@bacwatersupplyusa.com at least three days before your next delivery.

Storing vials once they arrive? See our bacteriostatic water shelf life and storage guide.

Returns

Because this is a sterile product, opened vials cannot be returned. If your order arrives damaged, incorrect, or with a broken seal, email us within 14 days with your order number and a photo and we’ll replace it or refund you.